News in 2015

On March 16th, the Out of State Record Request letter will no longer appear in the DMV123 forms list.

The Out of State Record Request letter was originally implemented to help towing companies fulfill their due diligence for obtaining owner and lienholder information in states to which ADD did not offer real-time records. Today, ADD offers tow operators both a National Title Pointer and the ability to pull owner and lienholder records in 31 states, substantially reducing the need for this type of letter. Because of the increased state access, combined with the lengthy wait and low response rate to the Out of State Record Requests, ADD will be discontinuing the Out of State Record Request letter.

For the small number of users still utilizing the Out of State Request Letter, ADD will be happy to show you how to use the tools available in your account to complete the notification process.

ADD recommends that, when towing companies are unsure of a state of title, they run the VIN through the NMVTIS database to determine the current state of title. From the NMVTIS record, users can simply click the link to the DMV123 state search and run the owner/lienholder inquiry for immediate results. This saves the company time and fulfills the obligation of contacting the state. If ADD does not offer real-time access to the current state of title, the state link will provide contact information to request information from the state. In the event the vehicle’s current state of title is not found in NMVTIS, customers can still complete a Good Faith letter to local law enforcement.

For questions about the change to the DPO form letters, please feel from to call ADD at 855-300-3455 or email ADD.