News in 2017

When it comes to DPPA protected data like ADD’s DMV123 state records, ADD is a stickler about security. The Federal Driver’s Privacy Protection Act clearly outlines when and by whom a record can beaccessed legitimately. The security of our valued customers’ accounts as well as the protected information we provide in order for you to conduct business and comply with state and federal requirements is literally our number one priority at ADD.

What you might not know is that in addition to the Federal DPPA, each state has its own statutes related to these records. While it usually mirrors the federal law, many states have more stringent requirements limiting access. That’s why the list of states ADD contracts with may be longer than the list found in your DMV123 drop-down box in your account. ADD works hard every day to provide the most extensive access to real-time records available from any company of their kind. Their ability to provide this unique service is dependent on a laser focus on protecting data and strictly adhering to the laws of each state with which they contract for access.

Here’s how state and federal DPPA laws work. For each exemption that outlines qualified uses, the rules specify when a record can be accessed. For example, tow operators can access records in order to provide notice to the owners of towed and impounded vehicles. Insurers are allowed access to aid in claims investigations, antifraud activities, ratings, and underwriting. Automobile dealers and financial institutions are permitted access to verify accuracy of information on ownership of vehicles. All of these activities are focused on preventing fraud and protecting consumers and businesses.

As an ADD account holder with access to DMV123 state records, you must reaffirm your DPPA exemption prior to running a record. That’s an affirmation that the record will be used for legitimate purposes. If a breach of data security is detected it sets in to motion punitive actions by both the state from which the record was pulled and ADD as an agent of the state. Even an accidental breach must be reported to the individual whose data was retrieved and will likely result in the immediate suspension of your ADD account.

Before a member of your staff runs a vehicle inquiry, there should be a clear understanding of what your industry’s exemption allows. Every inquiry should be made by an approved user through their individual login access. Never share account information and passwords. Never run an inquiry for another person as a favor. And, never, ever, allow curiosity to be the basis for an inquiry.

If you have any questions, please email ADD or call one of our friendly and knowledgeable customer service representatives at 855-300-3455 . Se habla español.